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Please come up with a procedure for processing concurrent T2/T16 disability claims approved at the hearing level. It does not make sense to work down the hearing backlog and then take 5 to 6 months after the hearing to process the claim and send people their back pay. The worse part is you make sure the attorney is paid first and then there is no incentive for the attorney to help the client in getting their back pay. Processing the claim and paying the monthly benefit helps, but most people really need the back pay to get out of debt or save their homes. 5 to 6 months is much much too long to wait!

Our local office refuses to give us information about clients we represent or clients that have provided proper consent for release of Social Security records, unless the client lives in their service area. This makes it more difficult for us to help people resolve their Social Security problems.

Social Security should allow representatives to obtain information about the clients they represent from any office. The agency should make it convenient and easier for the representative and not more difficult.
Open, Transparent? I really do not think Government knows the meaning of either of these two words.
There is much misinformation on what benefits are available to refugee and immigrant populations with many people thinking illegal immigrants are receiving very generous benefits. That should be clarified.
[The following idea came to SSA via an alternative method of public comment. We are posting it because it is of interest. It has been edited, however, to remove personal information. ]

SOCIAL SECURITY ( your open government plan )!. WOULD DO MUCH BETTER, ALONG WITH OTHER FEDERAL AGENCIES.! IF THEY FOLLOW UP ON; 1). "" FRAUD COMPLAINTS "... I have proof of the crimes they committed against Agencies of the Federal government. Yet I am left in the dark!; as how to proceed if there is an Investigation in Progress?.
Moderator Comments
Social Security's Office of the Inspector General takes and follows-up on complaints of fraud and abuse. For more information, please visit the Inspector General's "Report Fraud to the Hotline" page on the Social Security web site, http://www.socialsecurity.gov/oig/guidelin.htm
I would like to propose several issues regarding Social Security.

First, SSA needs a Beneficiary Union to protect and represent the rights beneficiaries with the bureacrats and their political hoodlums and negotiate for better conditions. Labor unions are a protected right, SSA workers belong to one, SSA beneficiaries should have a union to protect themselves against the discriminatory enforcement of bureaucrat, government and worker interests by participating in all SSA negotiations. The fee should be pennies on the monthly check and all employees of the Union should be, or have been, beneficiaries.

Second, as a matter protection against the most vituperous of all serpents, the hog nosed snake, it behooves SSA to transfer responsibility of adjudicating appeals from administrative law judges and lawyers to a panel of social workers and licensed social workers. For their part, the lawyer and former adminisrative law judges should represent SSA before the Federal Court, instead of forfeiting the program integrity to the Department of Justice. Lawyers need to be kept behind bars, they are sociopaths whenever they escape the constant supervision of the Court. Social workers on the other hand are trained to help the poor in their struggle with oppression and, as a rule, would be more professional, compassionate, and understanding. The other appellate change needed is that SSA needs to adjudicate medical malpractice torts. Many beneficiaries could pay for their lifetime of benefits, and then some, disciplining quacks and reforming the health care system. The current system tends to warship health theology and, particularly under the dictatorship of a rather illiterate lawyer, is very vulnerable to abuse by the holy, good snake oil salesmen every other agency is making billions suing, but this money should be going to the victims, SSA needs to adjudicate medical malpractice torts and admit the written petitions of those petitioners who do not want to be fools.
Social Security benefits should not be taxable including but not limited to the lump sum payment make to catch a diasabled person up or back however you look at it. I don't have to pay tax on my benefit (I think anyway as I've not done my taxes yet) however the lump sum is going to make it so I do and on a very limited income that is constantly eroded by medical insurance payment, medicare payment, and other essentials I can barely get the minimum. So for all income levels Soc Sec shouldn't be taxable. Money made elsewhere should be.

This discussion about cutting medicare benefits is extremely concerning. Balancing the budget on the backs of the poor and least able to contribute to political campaigns is abhorable. A new way of doing business is first to do what you are doing which is to seek comment, assuming you use it in some way. As far as the health care issue there are ideas on the ta ble to cut costs in the long run. My idea for a new way of doing business is to include disabled people and those who are disadvantaged in the group of protected species. If you don't those who can one day support themselves will be able to. If you strip away the options to improve their ability to begin to support themselves then it only follows they will be less likely to be able to do so. As far as disabled, many can work however not all so it is important to recognize the difference.
I believe that every entity of government should support open government and freedom of information to ensure the accountability of the agency and the positions in which individuals are selected or hired. No one is above the law or should use power and control as a way to conceal corruption and greed from the American taxpayers. Telephone calls are great but most people prefer face to face meeting even if it is behind a bullet proof glass. Americans need to know that they can trust the government and not feel as though they are at a disadvantage.
I am curious as to how many other recipients of SS benefits feel the same way I do about paying state and federal income taxes on benefits that are actually repayment of after tax payments into social security that were made over a period of 50+ years of work. I will have to draw benefits for many more years before my payments into the fund have been returned to me, not to mention the matching contributions by my employers or any income those contributions should have earned. Yet I have to pay federal income tax on 85 percent of my benefits and state income tax on 100 per cent. How about having the SSA issue statements that show benefits not as income earned but as a refund of previously taxed premiums paid until such time as the payments exceed what the recipient has paid into the fund?
Moderator Comments
Thanks for your Idea. Taxation of Social Security benefits (Federal and State) is provided for in the law. Only Congress can make changes in these provisions.

The Social Security program does not guarantee each worker a specific return on his or her Social Security taxes. Social Security is a national system of social insurance under which employers, employees, and self-employed people pay Social Security taxes. These taxes are used to pay benefits to workers and their families because of the loss of earnings due to retirement, disability, or death. They also pay hospital insurance benefits for retired and disabled workers.

Many people tend to judge the value of Social Security by the retirement benefits they expect to receive in relation to the taxes paid, without regard to disability insurance and survivors insurance. Because it is a social insurance program, Social Security spreads the cost of this protection over virtually all workers and provides the same type of protection to everyone. Thus, the Social Security program cannot be viewed merely as a personal savings plan or an investment plan, nor its value assessed solely by comparing an individual's Social Security taxes and benefits. As with other types of insurance, some workers will receive more in benefits than they paid in taxes, some less.
[The following idea came to SSA via an alternative method of public comment. We are posting it because it is of interest.]

So what is "the plan"? I would be happy to comment on a draft. Is there a draft plan available?
We recently had an opportunity to work with the local social security office and were impressed with the professionalism and efficiency of the staff.
Moderator Comments
Under the President's Open Goverment directive (which you can view at http://www.whitehouse.gov/omb/assets/memoranda_2010/m10-06.pdf) Agencies were required to solicit input from the public before creating Open Government Plans. That is the purpose of this discussion. We are required to publish our plan by April 7, at which time we will be asking for additional public comments.
[The following idea came to SSA via an alternative method of public comment. We are posting it because it is of interest.]

We in state government are bombarded with complaints from our clients as to how frustrating it is to get ahold of you thro the 866 numbers. It would be so much nicer to have local numbers to reach the local office, and maybe have an intake worker each day to help them out.
[The following idea came to SSA via an alternative method of public comment. We are posting it because it is of interest.]

I have no idea what this is about, but considering it is from Social Security and is talking about their open government plan for greater collaboration and transparency it does NOT sound like a good idea. It cannot be good that a government agency like the SSA or IRS would be talking about agency transparency and collaboration. These are two agencies that I would hope would NOT be open, transparent or collaborative. I do NOT want my information shared with anyone. Dressing it up with words like "sunshine", etc doesn't fool anyone. You people just don't get it. If you think a lot of Americans are out of jobs and homes now, just wait until you see how many politicians are out of work come next November.
There needs to be a clear pie chart that shows the various sources of revenue that support the various programs administered by the SSA. Some goes into the Social Security Trust Fund and others come from the US Treasurey's General fund. We are confussed and need a diagram to see the picture clearer.
Moderator Comments
Thanks for your Idea. The information you refer to is included in the annual Trustees' Report, available on the Social Security web site at http://www.socialsecurity.gov/OACT/TR/2009/ (although a chart like you suggest isn't included).
I believe SSA is doing a great job in informing people through the Social Security Statement but should continue to evaluate what information is put on the statement. The web site is great and e-filing should be expanded.
I would like to see Customer Service expanded by placing SSA employees in community centers along with other fedral and state agencies;also plce emploees or computers in places with a lot of traffic [Mals, Hospitals, Court Houses etc.]
Thank you for asking.
I feel the govt should release, and the American public is entitled to know just when, for what, and how much money the govt has taken (since SS's inception) from the SS acccount, to use for funding govt projects that are not SS or SS related. We have all read and heard that the SS fund will be broke, depleated etc at various dates because of out going payments exceeding incoming income, and that the govt has borrowed/moved large amounts of money from the SS fund for other uses, but no where have I ever read the actual amounts of money removed or that any amount at all has been paid back. It is obvious to me, and I am sure to most other SS recipents that this is the reason and it's no wonder the fund is in trouble because of these moves.
Moderator Comments
This idea has been merged with a similar one posted by user jojoma04, who wrote::

"It would be very helpful to have the actual rules governing what you are/are not allowed to do in tapping Social Security plainly spelled out on the Web site, rather than being buried in FAQs that have no citation that laypeople can use."

This idea has also been merged with a similar one from user mylee5, who wrote:

"Ask our Government to pay back the money taken from social sucurity benefits so SS doesn't go broke. There is more than enough to pay the current retirees if the WH wouldn't borrow the excess."

This idea has also been merged with one posted by user zg1aspen, who wrote:

", as a citizen of the USA, would like to see a posting of how the government has used the money it borrowed from the Social Security Fund.
2.5 trillion dollars has been announced in the press. I would also like to see how the US Budget is spent each year. Now that we have The Internet and easily can post information on the world wide web, and since this is supposedly public information, I as a citizen would love to see how this money is spent.

I personally think the American Public would be appalled if they ever saw the flimsy programs that are funded by our taxpayer dollars. There is so much waste and subjective appropriations in the government, now that we as a country are almost bankrupt, it is time to let the people step in and put a stop to it, and they would, if they ever had a look at the expenditures."

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All Social Security taxes received are credited to the Social Security trust funds, which are used to pay benefits and the administrative expenses of the program. The law requires that any trust fund assets not currently needed for these costs must be invested in special Treasury securities, which can be used to reduce the publicly held national debt or to fund other government spending. These securities are backed by the full faith and credit of the United States and are considered the safest form of investment available. The Federal Government has the same obligation with respect to bonds issued to the trust funds as it does with respect to savings bonds or other securities purchased by the public.

The Federal Government must pay a market rate of interest on these investments and, at redemption or maturity, must also repay the principal. In 2008, for example, the trust fund investments earned $116 billion, at an effective interest rate of 5.1 percent.

Citizens may find detailed information about Trust Fund investments in the annual Trustees' Report, available on the Social Security web site at http://www.socialsecurity.gov/OACT/TR/2009/
Although I have not been with the agency for 10 years I have noticed quite regularly that whenever individuals learn where I work that a lot of questions arise; most of them not personal in nature. In fact, the questions usually involve very general information - ranging from the way benefits are paid, computed, age requirements for children, etc. The questions are rarely asked by individuals currently or previously receiving any form of Social Security benefits.

As frequently as possible I answer the questions to the best of my knowledge. However, if the questions are beyond my scope of knowledge or relate to a more specific/ personal issue I refer the person to the 800N. What I have noticed is that my answers not only enlighten the individual who posed the question (or made the erroneous statement) but it also enlightens others in or near the conversation.

Therefore my suggestion is to conduct regular town meetings in all of the local field offices. I understand that the field offices experience very long lines and service hundreds daily. I think it would be great idea to host a meeting on a weekly or monthly basis at each field office. Allowing people waiting to be helped the option to participate in a one hour question and answer session with one or two members of the staff. The meeting schedule should be made public to the community via web postings, signage in local businesses and libraries, and/ or flyers. Thereby, informing individuals who have general questions who may not require any services to attend the meeting and have their questions answered. Thus, allowing for regular face-to-face communication between the agency and the general public.
I have met many people who do not know about widow's/widower/s benefits. SSA must do a better job of public education about basic benefit programs people may become entitled to.
I would like open access to information on family members that are missing. Example, i have a brother that the family does not know where he is. We have a birth date but no SSN. We want to know if there is any activity on his account that might tell us if he is alive or deceased.
Moderator Comments
Social Security cannot provide an address of someone without his or her permission. However, we offer a letter forwarding service that can be used to attempt to contact a missing person. We can attempt to forward a letter to a missing person under circumstances involving a matter of great importance, such as a death or serious illness in the missing person's immediate family, or a sizeable amount of money that is due the missing person. Also, the circumstances must concern a matter the missing person is unaware of and would undoubtedly want to be informed. Because this service is not related in any way to a Social Security program, its use must be limited so that it does not interfere with our regular program activities.

There is no charge to forward letters that have a humanitarian purpose. However, we must charge a $25 fee to cover our costs when the letter is to inform the missing person of money or property due him or her. The fee should be paid by check made payable to the Social Security Administration. This fee is non refundable.

Any letter that is sent to us to forward should be in a plain, unstamped, unsealed envelope showing only the missing person's name, Social Security number, or identifying information. The identifying information needed is the person's date and place of birth, the father's name, and the mother's full birth name. Since we must read each letter we forward to ensure that it contains nothing that could prove embarrassing to the missing person if read by a third party, nothing of value should be enclosed.

If you would like us to attempt to forward a letter, you must send us a written request. Be sure to include the following:

* the missing person's name and the identifying information;
* the reason for wanting to contact the missing person;
* the last time the person was seen;
* the information about other attempts you have made to contact the person.
* the letter to be forwarded in a plain, unstamped, unsealed envelope.

Mail your request to:

Social Security Administration Letter Forwarding
P.O. Box 33022
Baltimore, MD 21290-3022

We cannot assure you that a letter will be delivered or that a reply will be received, nor can we advise you of the results of our search. Also, we cannot make a second attempt to locate the missing person.

If you have any questions about our letter forwarding service, you may call our toll-free number, 1-800-772-1213. People who are deaf or hard of hearing may call our "TTY" number, 1-800-325-0778, between 7 a.m. and 7 p.m. on business days.
My name is Ken and I am an "in the trenches" Service Coordintor with over 150 elderly living in low income housing. As a mature Social Worker (that means I am over the age of 50, and while my title is now Service Coordinator, for 15 years it was Social Worker.)

I provide Seminars for younger Service Coordinators, and Case Workers in public employment and with private agencies (such as Medicare Advantage Plans) with a few other mature Service Coordinators every few months. It is a way to help train the younger ones, and to interact and exchange ideas and experiences. Mentoring would be a good word to use, but I gain also by the ideas that come thru the younger fresh eyes that do my type of work.

I recently brought a publication of Social Security, your SSA Publication No. 05-10147 = When to Start Receiving Returement Benefits.

These people, who work with Social Security, Medicare, Medicare Part D drug plans, etc on a daily if not weekly basis did not know this information about delaying retirement and getting more money per month. I later used this information as the topic for my monthly neighborhood newsletter which I write in my neighborhood regarding issues affecting Senior Adults. I received many many comments about this information.

My point is, this should be added to your home page of Social Security so people considering retirement would know that delaying a year or 2 ,or 3 can reallly help with their retirement income. This could delay retirement, and maybe help Social Security keep some of its money longer???

But, seriously, it is information we need to know. As the Service Coordinator I work with food stamps, MQMB -QMB-SLMB, etc. I have seniors, now age 75 and 80- that retired at age 62, and they just do not get enough money to live well, eat well,and are always worried about money. Their life would be much easier their last years if they would have known to delay retirement2 or 3 years

Please make this information more widely available, esp. in lower income areas of the country,

Ken Williams
Moderator Comments
Thanks for your Idea. The document you refer to is available on the Social Security web site, at http://www.ssa.gov/pubs/10147.html While this is not directly on the Home Page, it's one click away, located on the introductory page for the Social Security Retirement Estimator, http://www.ssa.gov/estimator/
The public should be able to, in addition to discussing and learning about what's going on in the government, have a direct portal to policy makers. This means their Congressmen, Senators, and administrators.

Citizens could look up their representatives, choose who they want to address, and write letters to them directly from said government information portal.

It would the full utilization of information age.
Moderator Comments
Thanks for your comment. A good place to start for this sort of information is the USA.gov Citizen Portal, which can be accessed at http://www.usa.gov/ Here you'll find a wide variety of Federal, State, and local Government resources, including access to all Federal Department and agency web sites.

Information about Congress can be found at the House of Representatives Web site, http://house.gov For the Senate, see http://senate.gov Finally, for overall congressional information, see http://thomas.loc.gov/
today's email from SSA is the first that I have heard of the Open Government Plan invitation to participate with suggestions.
This being March 15th leaves only four more days to get involved.
A more timely delivery of emails would seem to be in order.
Moderator Comments
This idea has been merged with a similar one, posted by user msimi:

"Here's a novel idea! How about seeking out important input from people earlier that 4 days prior to the closing to the input period??? A "REAL" plan requires much more time and careful planning than 4 days of input and then about 2 weeks of development. This whole idea of "transparency" is a bunch of nonsense when so little time is left for actual input. In fact, the short notification and input period show that no transparency is being sought at all. This just looks like another one of "the anointed one's" lip service to the public sheep! We are just a bunch of fools and nothing we say has any value or credence.
So, you beaurocrats can now go ahead and write whatever plan you want to write and claim that you asked for input from the public. Such BS!"

Thanks for your input. SSA's initial public announcement of our forthcoming Open Government Plan--and our request for public input--was widely published in newspapers and web sites. You can read our February 10, 2010, press release at http://mwww.ba.ssa.gov/pressoffice/pr/opengov-pr.html
The current clamor in America cries "Get government out of mour lives."

The fact that without government intervention none of us could survive for a week( food inspections, water purity, electricity generation, licensing of most services we depend on.

So, Social Security must support and participate in informing American of the essential role government plays in our lives, our survival.

If I could offer a sound bite " Without government in our lives, We would have no life".

Moderator Comments
User's name was deleted to preserve his/her privacy
The numbers or percentages of people receving SS or medicare that both have and have not paid into the system shold be posted. We, those that have paid would like to be aware of this. At the very least percetages, of those that have and have not participated and who are receiving benefits.
Moderator Comments
Everyone who gets regular Social Security or Medicare benefits has paid Social Security taxes, or is the dependent or survivor of someone who has. The poster may be referring to Supplemental Security Income benefits, which are paid on the basis of income and resources, but which are financed from Federal General Revenues, not the Social Security Trust Funds.
It seems odd that when someone is really disabled and has no other source of income or medical benefits that they shouldn't have to wait TWO yeasrs before being allowed to obtain Medicare benefits when they are younger than normal retirement age, if they are truly disabled and this has been varied. WHO made this decision.
Moderator Comments
The two-year waiting period for Medicare eligibility for Social Security disability benefits is provided for in the Social Security law. Changing this would require the Congress to change the law.
I would like to see SSA have a calculator that would provide options for potential benefiaries to calculate the best year (0, -1, +2, etc)for THEM to start their SS payments. For instance, if I start at age 62 or 65, when is the "break-even" date of collecting early versus full retirement age. I did my own at full retirement versus 70, and determined that the amount i collected for 4 years would take me up to 20yrs to equal at the higher retirement age amount. However, collecting at age 62 would be a much earlier date. Therefore, I determined that collecting at full retirement age was best for me.
Moderator Comments
Thanks for your Idea. Social Security provides online resources such as our highly rated Retirement Estimator which allows workers to see what their retirement benefit could be, and try out different retirement scenarios, based on their personal earnings record. The Retirement Estimator is available on the Social Security web site at http://www.socialsecurity.gov/estimator/

We are also committed to developing new resources to help Americans prepare for retirement. We recently launched the Financial Literacy Research Consortium (http://www.socialsecurity.gov/retirementpolicy/financial-literacy.html) a research program that will develop and test programs to improve saving and retirement planning.

We recommend Citizens read SSA's "When To Start Receiving Retirement Benefits" document on our web site, http://www.ssa.gov/pubs/10147.html
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